Good questions. Straight answers.

Yes, and the Unit Sync team does the migration with you. We give you simple templates to complete: your unit types, your units (unit numbers, sizes and so on), and your tenants with their current lease details. We help you through the changeover, so nobody on your team has to retype a tenant.

Yes. If your access control system has an API, we integrate it into Unit Sync, at no additional development cost to you.

Yes. Every site lives in the same Unit Sync account, each with its own units, rates, documents and team. You choose which people can see which sites, so a site manager sees their facility and you see them all.

Invoices are generated on your schedule, every cycle. Unit Sync then builds the debit order batch, submits it through your payment provider, tracks each result and matches every payment to the right invoice. Anything that needs a human decision, such as authorising a batch or following up a rejected debit, lands as a task for your team, so nothing depends on someone remembering.

By debit order, card or EFT, and your team can capture cash too. Tenants also get a link to pay online straight from their phone, and their own account shows their statements and invoices. They do not install anything. Each payment is matched to the right invoice, oldest first, without you touching it.

Unit Sync follows your rules, so you never have to chase. A friendly reminder goes out first, then an overdue notice, then a late fee after your grace period, and finally an overlock task for your team. It waits for debit orders to clear before it acts. As soon as the tenant pays, no further reminders, notices or overlock tasks go out. And if a payment made on time is only recorded after a late fee has gone out, that late fee is cancelled automatically.

Unit Sync keeps your books in step as you work. Every invoice, payment, credit and cancellation creates its own accounting entry, with a full audit trail behind each one, and every report exports to Excel in one click. Tell us which accounting package you use when we speak and we will walk you through how the two fit together.

Yes to both. Upload your own lease agreement and Unit Sync fills in the tenant, unit and rent for you. The lease goes out for e-signature, the tenant signs on their phone or computer, and the signed copy is stored on the lease. Your team reviews and approves the signed submission before anything is final.

Yes. Access is set per person, down to individual features, so your receptionist, site manager and accountant each see only what they need. You can create your own access roles for the combinations you use most, and every change anyone makes is recorded in the audit trail.

It is yours. Your data is stored securely, kept private, and never sold or shared with anyone. Each customer's data is kept separate from everyone else's, and what your team can reach inside your own account is controlled by the permissions you set.

Syncy, the built-in assistant, answers how-to questions in plain language, any time of day, right inside Unit Sync. It answers from the Unit Sync guides, so you get the same answer a trainer would give. When you need a person, the Unit Sync team is there to help.

We go through pricing with you on the demo, so you see the figure for your own setup. Book a 30 minute walkthrough and ask us about contract terms while you have us.